Dropbox Questions & Answers
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Q: If my appointment is on November 5, should I still submit documents the week before?
A: No. Everyone who has a visa appointment November 5 and later should not submit any documents via the dropbox. You only need to bring your required documents with you to your scheduled interview.
Q: Do I still need to make a visa appointment or can I just show up to apply with my documents?
A: Yes, you still need to make an appointment online for your non-immigrant visa interview and any American citizen services. Immigrant visa interviews are scheduled by the National Visa Center.
Q: When should I show up at the U.S. Embassy for my visa interview appointment?
A: Please arrive 15 minutes before your scheduled interview time.
Q: After November 5, how many trips to the U.S. Embassy will I need to make for my visa application?
A: With a few exceptions, you will only need to come to the U.S. Embassy twice: once for the visa interview and once to pick up your completed visa.
Q: What if I have documents that I want the consular officer to see ahead of my interview?
A: The only time the consular officers will review any documents is at the time of your interview.
Q: What if my case has been refused under Section 221(g) of the Immigration and Nationality Act and I need to bring in additional documents?
A: There are three options:
- You may come in-person with your additional documents during these hours:
- Immigrant Visas: Tuesdays at 1:30 pm
- Non-immigrant Visas: Mondays and Wednesdays between 8:00 am – 10:00 am
- If originals are not requested, you may email the scanned documents to:
- You may mail your documents to the following address. Please address it to the Immigrant Visa Unit or Non-immigrant Visa Unit, as appropriate.
110 University Avenue
Q: What if I need to bring in a new visa photo or passport?
A: Please see above for the three options.
Q: Can I come in and talk to someone in-person about my case?
A: We cannot answer individual case questions in-person or by phone. Most answers can be obtained on the following websites: http://travel.state.gov and https://mm.usembassy.gov/. Alternatively, you may send us an email and we will respond as soon as possible.